Privacy Policy

AlomaEpistrofi("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our property maintenance and related services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or submit personal information to us.

We may collect the following types of information:

• Contact information: such as your full name, phone number, email address, and property location when you submit a contact form or request a service quote.
• Service-related information: including the type of maintenance or improvement service you request, project details, photos, and messages you provide.
• Technical information: such as IP address, browser type, device information, pages visited, and general usage data collected through cookies and analytics tools.
• Communication records: including emails, WhatsApp messages, and phone call notes related to your inquiries or service requests.

We use the information we collect to:

• Respond to inquiries and provide quotes for our services
• Schedule, deliver, and manage property maintenance and improvement work
• Communicate with you about appointments, updates, and customer support
• Improve our website, services, and customer experience
• Send service-related notifications and, where permitted, promotional updates
• Comply with legal obligations and protect our business interests

Our website may use cookies and similar technologies to enhance functionality, remember preferences, and analyze traffic. Cookies are small files stored on your device that help us understand how visitors use our site.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

We may use trusted third-party providers to support our operations, such as website hosting, analytics, email delivery, and communication tools (including WhatsApp). These providers may process personal information on our behalf and are expected to handle data securely and in accordance with applicable privacy standards.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices of those external sites and encourage you to review their policies separately.

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or for legitimate business needs such as record keeping and dispute resolution.

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal exceptions
• Withdraw consent for certain processing activities where consent is the legal basis
• Object to or restrict certain uses of your information

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• AlomaEpistrofi
• No 8. Aba Road, Umuahia, Abia State, Nigeria
• Email: alomaepistrofi@gmail.com
• Phone: +234 706 213 9556